![]() ![]() Hold the Mail app until it starts to jiggle > Tap the cross to delete Mail app. Try to delete the Mail app and restore it to get rid of this error. Delete the Mail app and restore itĭoes the issue still exist? If it does, there might be something wrong with the software within the Mail app. Therefore, there’s no need to worry about any data loss. Deleting the mail account will not delete the mail messages on your device. You can repeat the steps to add your mail account again. To delete email account, go to Settings > Password & Accounts (for iOS 12 and later) or Mail, Contacts, Calendars (for iOS 11 and before) > Tap the problematic email account > Select Delete Account. You can also delete and add the email account again on iPad or iPhone to have a try, because sometimes your email account may encounter problems temporarily. Under MAILBOX BEHAVIORS, select Deleted Mailbox > Enable Trash under ON THE SERVER. ❶ Under MOVE DISCARD MESSAGES INTO, select Deleted Mailbox. Note: In step 2, you need to check two settings. Find IMAP Path Prefix > Type INBOX in capital letter. On your iPhone or iPad, go to Settings > Password & Accounts (iOS 12 and later) or Mail, Contacts, Calendars (iOS 11 and before) > Tap the problematic email account > Hit your email address > Scroll down to choose Advanced. To move messages to Trash, the advanced settings from IMAP should be correct. The process of sending and receiving emails depends on IMAP settings. Go to Settings > Reset > Reset Network Settings to fix it.
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